Privacy Policy — Shree Hari Spice

Last Updated: November 2025

Shree Hari Spice (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy of everyone who visits our website shreeharispice.com or submits information through our forms. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website or submitting any form (“Contact Form” or “Request a Quote”), you agree to the practices described in this Policy.

1. Information We Collect

A. Contact Form

When you submit a message through our Contact Page, we collect:

  • Full Name
  • Email Address
  • Phone Number
  • Company / Business Name (optional)
  • City / State (optional)
  • Message or Inquiry Details
  • Any additional information shared voluntarily

B. Request a Quote Form

Each product page contains a “Request a Quote” form that collects:

  • Full Name
  • Phone Number
  • Email Address
  • Product Name (auto-filled)
  • Required Quantity (optional)
  • Business / Requirement Details
  • Any additional information shared voluntarily

2. How We Use Your Information

Your information is used only for the following purposes:

  • To respond to your inquiry or quotation request
  • To understand your business requirement
  • To follow up on your interest in any product
  • To improve customer support and communication
  • To connect with you via WhatsApp Business API (if initiated by you)

We do not use your data for marketing unless you voluntarily opt-in or start communication with us on WhatsApp.

3. Sharing of Information

We do not sell, trade, or rent your personal information. Your data is shared only with:

  • Internal Sales Team — to respond to your inquiry and provide quotations.

No information is shared with third-party agencies or advertisers.

4. Use of WhatsApp Business API

When you contact us through WhatsApp:

  • Your name and phone number may be visible within WhatsApp’s system.
  • WhatsApp conversations are encrypted according to WhatsApp policies.
  • We use WhatsApp only for communication related to your inquiry.

We do not send unsolicited promotional messages on WhatsApp.

5. Use of Google Analytics

We use Google Analytics to understand website traffic and user behavior. Google Analytics may collect:

  • Device information
  • Browser type
  • Pages visited
  • Time spent on the website
  • General demographic data (non-personally identifiable)

Google Analytics does not provide us with your name, email, phone number, or any personal identity information.

6. Use of Cookies

We do not use cookies to collect personal information. Only essential technical cookies may be used for the basic functionality of the website.

7. Data Security

We implement appropriate administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, or accidental loss.

While no system is completely secure, we take all reasonable steps suitable for small and medium businesses to safeguard your data.

8. Data Retention

We retain your information only for:

  • Responding to inquiries
  • Providing quotations
  • Internal business records

You may request deletion of your personal data at any time.

9. Links to Third-Party Websites

Our website may contain links to external platforms such as Google, WhatsApp, or IndiaMART. We are not responsible for the privacy practices of those third-party websites.

10. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age.

11. Your Rights

You have the right to:

  • Request a copy of the data we hold
  • Request corrections to inaccurate data
  • Request deletion of your personal data

To exercise these rights, please contact us using the information below.

12. No Exchange & Return Policy

Our Privacy Policy works alongside our No Exchange & No Return Policy, applicable once products are delivered. This Privacy Policy governs only data usage, not purchase or return conditions.

13. Contact Information

For any privacy-related questions, reach us at:

Shree Hari Spice
Muradnagar, Uttar Pradesh, India
Phone: +91 9999574478
Email: shreeharispice@gmail.com
Website: shreeharispice.com

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.